Our founder’s story
Starting over. Building something dependable.
How one referral became a local IT company that kept adapting, kept growing and kept its original promise to small-business owners.
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From Cuba to Northern Virginia
The first opportunity came from another business owner
Ernesto Felixovich Ramirez arrived in the United States from Cuba with $100, a love for technology and the determination to build a new future. Like many business owners, he had to begin with limited resources, learn quickly and keep moving forward.
After building a software engineering career, Ernesto was laid off during the dot-com crash. While looking for work, a friend asked him to set up ten computers, a firewall and a T1 line for a small business. He treated that first project like the future of the company depended on it. More referrals followed, and Pronto Tech began to grow.
BUILT THROUGH CHANGE
Growth came from solving the next real problem.
Pronto Tech did not grow from a single product or a fixed technology playbook. It grew by listening to business owners, learning what changed and taking responsibility for what came next.
Start with the opportunity
One referral became a chance to prove that small businesses deserved capable, responsive IT support.
Adapt with the client
As offices moved from servers to cloud services, mobile work and stronger security, Pronto Tech evolved with them.
Build the right team
An in-house support team gave clients familiar technicians who know their systems and their people.
Keep earning trust
More than 150 businesses later, clear answers, dependable follow-through and no long-term contracts still guide the work.
The promise has stayed the same
The tools changed. The original promise did not.
Technology has moved from office servers to cloud platforms, remote work and constant cybersecurity threats. Pronto Tech’s purpose remains simple: help local businesses use technology safely and productively without making IT harder than it needs to be.
Explain it clearly
Business owners deserve to understand the risks, choices and costs.
Show up
Remote support is fast, and a local technician is available when the work requires someone on-site.
Protect the business
Backups, cybersecurity and responsible system management are part of everyday IT care.
“Ernesto has earned my trust to solve our problems quickly. He has a friendly can-do attitude. I highly recommend him.”Dr. Tod Davis, Virginia Vision Therapy Center
A useful conversation, not a sales pitch
Tell us what you need technology to do better.
We will listen, explain the priorities clearly and recommend a practical next step.